Terms & Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEB SITE OR USING OUR OTHER SERVICES.
    By using our Web site or other services, you agree to the terms of this agreement. If you do not agree to the terms of this agreement, you may not use our Web site or other services. We reserve the right, at any time, to modify, alter, or update this agreement, and you agree to be bound by such modifications, alterations, or updates once they are posted on our Web site.
    These terms and conditions will apply to all transactions on our web site. You should read through them carefully before placing your order. We may change these terms from time to time without notice to you and any changes will apply to subsequent orders received.
PRICING & PAYMENT
  • All the prices on our website are displayed in GBP (£).
  • The final payment would be in GBP, if PayPal is chosen as a method of payment.
  • The price you pay is the price displayed on our website at the time when we receive your order, and will be clearly stated on your order confirmation.
  • If we discover an error in the price of goods you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price, or replacing the order with products for the amount paid by you or cancelling it.
  • We accept payment through Paypal. You can pay us using your credit card at Paypal. You need not be a member of Paypal to send payment to us.
  • By clicking the box labelled "I agree" to the terms of the Pay by PayPal terms, You authorize the information provided to be used for the creation of an electronic funds transfer (EFT), and You authorize a debit of THE FULL AMOUNT of Your order from Your PayPal Account or Preferred Funding Source.
    All goods will remain the property of ShalooWebster.com until paid for in full.
ACCURACY OF INFORMATION
  • You should provide accurate information about yourself, including the Shipping Address. Include a day-phone if possible. It is your responsibility to provide accurate information. If you provide any information that is inaccurate, not current, false, misleading or incomplete, then we will not be held responsible.
  • In case you note any discrepancy in the order confirmation Email sent to you, kindly notify us immediately using the Contact Us link. We will correct any discrepancy present, but only if the order has not been shipped. If the order has been shipped, additional charges may / may not be applied. Please note that the responsibility to provide detailed and accurate information lies with you.
  • Kindly recheck the details before placing an order to avoid any mistakes.
REPRESENTATION
  • You, or the individuals who electronically execute this Agreement on behalf of You hereby represent and warrant that they have the right, power, legal capacity and appropriate authority to enter into this Agreement, and that they own and have not transferred to any other person or entity any of the rights, claims or interests that are the subject of this Agreement. You represent and warrant that you are 18 years of age or older, or that you have an agent authorized by law to represent You who is 18 years of age or older who is entering into this Agreement on Your behalf. You warrant that each action you make is being done so in good faith and that you have no knowledge of it infringing upon or conflicting with the legal rights of a third party or a third party's trademark or trade name.
PAYMENT SECURITY
  • At ShalooWebster.com, we take security very seriously, and treat the safety of your details with the utmost importance.
  • It is safe to use your credit card to make payment for your order at ShalooWebster.com. All card payments made on Paypal are protected by a secure connection.
  • When you use your card in physical outlets / stores, you leave behind your credit card number on the charge slips. {To prevent others from merely using this number, Paypal insist that consumers also enter the C.V.V. (Credit Verification Value), while entering credit card details. This number is typically available only at the back of your credit card number, to ensure that the person entering the card number has the physical plastic with him/her}.
  • The use of latest encryption technology also ensures that information is transmitted from your browser to the servers safely over the Internet on a Secure Socket Layer (SSL) link. All your personal information like user name, passwords, credit card number, transaction history are encrypted so that they cannot be read as it travels over the Internet.
  • All your details will be sent in an encrypted form to the payment gateway for processing of your order so that your details cannot be transferred to any third party.
  • In addition, we DO NOT collect or store any information about your credit card.
SHIPPING CHARGES
      A shipping charge is applicable on all items at ShalooWebster.com.
      The shipping charges are calculated on volumetric weight of individual items in packaged form or their actual weight, whichever is higher.
INTERNATIONAL SHIPPING CHARGES:
    Shipping Charges vary according to the country. The shipping charges can be seen after adding items to your shopping cart.
DELIVERY
  • Most deliveries can be made within 14 days but allow up to 28 days. If an item is not currently in stock, you will be advised when you place your order or soon after.
  • We ship the products usually within 24-48 hours of placing the order. We will send a confirmation Email to you when we ship your order.
  • If you have any queries regarding your order, kindly contact us using the Contact Us link.
  • If your order is not received within 30 days, please contact us for further instructions. No claim of loss can be exercised without first contacting our Customer Care Department using the Contact Us link. We are not responsible for any claims older than 45 days from the date of purchase.
EXCHANGES & RETURNS
  • We want you to share our passion for the products you've chosen. So if you find that any products are damaged or not in good condition at the time of delivery, please Contact Us using the link of our website within seven days of receiving your purchases, and provided they are returned in their original condition and packaging we will give you a replacement of a full refund, as per your preference. We should receive the product within 30 days from the date of delivery at our address in Sale, Manchester, United Kingdom.
  • If you want to return your purchase and the goods are being returned for no fault of ours, you will have to contact us within seven days of receiving your purchase using the Contact Us link of our website. Our customer care officer will review your request and if approved, you will get an entire refund (minus shipping & handling charges) after you return the product in their original condition and packaging. Please note that this issue will be decided on a case by case basis and our decision will be final in this regard.
  • Our liability will be limited to replacement/ exchange for other products/ refund of the payment amount, as applicable on a case by case basis. We will not be held responsible for any loss arising out of non-delivery/ delayed delivery/ damaged product.
  • ShalooWebster.com features only the best and quality made products. Products are warranted against defects. Defective items may be exchanged for an identical/similar product within 14 days of authorization by our Customer Care Officer. If a replacement is not available, ShalooWebster.com will refund the purchase price or give you a coupon. No returns will be accepted after 30 days from date of purchase.
  • All refused, unclaimed or unopened returns of non-defective items are subject to a 15% restocking fee. All returns must be authorized by customer service. No shipping and handling charges will be reimbursed. If the return is a result of our error, the shipping and handling charges will then be refunded. (*Qualified item must be in its original and unopened condition.)
  • Please note that we cannot accept the return of opened items. We can only process returns and refunds for items purchased from ShalooWebster.com. We cannot exchange items.
  • We can replace items only if they are defective or damaged. The original items in question must be returned. Please contact us to guide you.
  • The cost of sending the products back to our office in Sale, Manchester, United Kingdom, would have to be borne by the customer. ShalooWebster.com would not bear the courier charges for returning the products back to our office.
  • We'll notify you via e-mail of your refund after we've received and processed the returned item. You can expect a refund in the same form of payment originally used for purchase. Refund is done usually within 7 business days after we receive your return.
    All returns must be made within 14 days from the date of approval for return by our customer care officer.
Packing and Sending Your Return
  • Pack the items along with the packing slip securely in a box.
  • Send the return by courier (The acceptable list of courier companies will be mentioned in our correspondence email) to our address in Sale, Manchester, United Kingdom.
  • If you need further assistance, please contact us using the Contact Us link.
    We at ShalooWebster.com want you to enjoy your shopping experience and feel confident you are only getting the best in quality and service. We count on your return visits and recommendations to your friends.
LIABILITY
    Our liability will be limited to replacement/ exchange for other products/ refund of the payment amount, as applicable on a case by case basis. We will not be held responsible for any loss arising out of non-delivery/ delayed delivery/ damaged product.
    You agree to hold ShalooWebster.com harmless from any loss, liability, damages or expense, including reasonable attorneys' fees, arising out of any breach of any representation or warranty provided herein or any negligence or willful misconduct by You.
JURISDICTION
    Use of this web site shall be governed by United Kingdom Law.
ANTI-SPAM POLICY
  • ShalooWebster.com is 100% opposed to unsolicited commercial email ("spam"). We do not send emails to anyone without permission and we do not sell or provide email addresses to any unauthorized third party. If you receive any unsolicited emails from spammers, please be assured that ShalooWebster.com did not provide your email address to such parties.
  • This does not mean that we can prevent spam from happening on the Internet. Unfortunately, spammers obtain email addresses in a number of devious ways, including when you respond and ask to be taken off a spam email list, and in some cases by just generating emails to millions of random email addresses in the hopes of getting a few "live" ones. Please be assured that at ShalooWebster.com we hate spam as much as you do.
  • All that said, if you believe that you have got unsolicited email from us, please contact us using the Contact Us link and we will investigate. Please be assured that we strive not to contact anyone without permission, and if you prefer not to receive any further communications from us, just tell us and we'll try to make sure you never hear from us again.
WHAT PERSONAL INFORMATION DOES ShalooWebster.com GATHER?
    The information we learn from shoppers helps us personalize and continually improve your shopping experience at ShalooWebster.com. Here are the general types of information we gather:
Information You Give Us
  • We receive and store any information you provide to us when you become a member of ShalooWebster.com, communicate by email, telephone or physical mail with our customer service, or otherwise interact with us.
  • Such information may include your name, address, email address, shopping interests and preferences, transaction history, and other personal data.
  • You can choose not to provide certain information, but then you might not be able to take advantage of certain useful features of our site.
Information Gathered Automatically
  • We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use ""cookies"" to obtain certain types of information when your Web browser accesses ShalooWebster.com.
  • Briefly, ""cookies"" are small files that we transfer to your computer's hard drive or your Web browser memory to enable our systems to recognize your browser and to provide convenience and other features to you, such as recognizing you as a member of ShalooWebster.com.
  • Examples of the information we collect and analyze in this manner include the Internet protocol (IP) address used to connect your computer to the Internet; computer and connection information such as browser type and version, operating system, and platform; your behavior on our Web site and related services, including the products and merchants you view or searched for, as well as the URL you come from and go to next (whether this URL is on our site or not) and cookie number. The cookies that we use do not contain and are not tied to personally identifiable information about you.
  • You are always free to decline our cookies if your browser permits although in that case you may not be able to use certain features on our site.
CONTACT US
  • There are several ways in which you can contact us for any clarifications or information that you may require.
  • For more information on your orders, replacements, returns, refunds; to report any technical bugs or to request additional product information, you can email us using the Email Us link given at the top.
  • To know more about our policies, press releases, suggestions, or anything else you wish to know about the company, just Contact Us using the link.
SEVERABILITY
    You agree that the terms of this Agreement are severable. If any part of this Agreement is determined to be unenforceable or invalid, that part of the agreement will be interpreted in accordance with applicable law as closely as possible, in line with the original intention of both parties to the Agreement. The remaining terms and conditions of the Agreement will remain in full force and effect.
FORCE MAJEURE
    ShalooWebster.com will make every effort to keep its Web site and Services operational. However, certain technical difficulties and other factors outside of its control may, from time to time, result in temporary service interruptions. You agree not to hold ShalooWebster.com liable for any of the consequences of such interruptions.